We optimise our business and keep an eye open for opportunities. We work as a team for better results. We keep hierarchy and bureaucracy to a minimum.

Shareholders are not looking for 'puffed up' quarterly or annual results, but for sustainable profit growth.

Shareholders accept the risks of new endeavours.

In looking for niche markets, we will not dabble in general trends or fashions. We will establish ourselves as a leading participant in our markets.

Success comes through our people

Investing in people means:

• Trusting our people.
• Giving our people responsibility.
• Stimulating creativity and own initiative.
• Coaching and training our people.
• Rewarding excellence.

Motivate by example, smile and find happiness in your work. It is important not to blame people. We all make mistakes. To blame is to be negative. If integrity and loyalty are undisputed, a mistake might be the start of better management.

Life only seems to be complicated. Technicalities are complicated, good business is not.

Choices and decisions are difficult at times, not complicated. Put your thoughts on any subject on a single piece of paper - it helps clarify the mind.

No one knows everything, we all know something. By listening to other people's ideas and thoughts we widen our horizon.

To listen before speaking is to learn.

The wise man or woman will benefit from the knowledge of others.

After listening and learning we should decide to react. Never forget that to do nothing is also a decision.

The unusual is interesting. The unusual challenges our intellect and our creative spirit.

At all levels our people are invited to look for the unusual and see how it can help our business.

This is essential to our success. The unusual may be exactly what can differentiate us.

Change is all around us always.

Do not be blind or deaf to change. Change creates opportunities.

Analyse change, discuss it with others, evaluate and challenge your own thoughts. See change as oxygen for our company and manage it with understanding and wisdom.