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Stove buying is not compulsory neither as a company we sell stoves. Franchisees do sell stoves to Customers and you can choose your own option . 2kg cylinders comes with a built-in cooktop and hence for 2kg you don't have to buy stoves separately.

Yes, it is for your own safety , ISI marked stoves have to be purchased.

BIS Certified LPG rubber tubes are to be used like Suraksha brand and other makes .

On an average our 12 kg SUPERGAS cylinder will last for 25 to 40 or more days depending on your usage.

You need to give the following additions to the new connection price - (1) Cylinder Refundable Security Deposit (2) Price of LPG. Please check up these pages to know the new connection prices : https://www.supergas.com/lpg-for-home/12kg-domestic-cylinder ( 12 kg ) ;https://www.supergas.com/lpg-for-Home/4kg-chota-super-gas( 4kg ) and https://www.supergas.com/lpg-for-Home/2kg-lpg-cylinder-cooktop ( 2kg ) for the new connection prices

LPG Refill prices vary month on month based on international LPG prices as benchmarked by Saudi Aramco CP ( Contractual Price ). The domestic refill prices are effective from 3rd of the month and it can be seen at the web portal with specific market . https://www.supergas.com/lpg-for-home/12kg-domestic-cylinder ( 12 kg ) ;https://www.supergas.com/lpg-for-Home/4kg-chota-super-gas( 4kg ) and https://www.supergas.com/lpg-for-Home/2kg-lpg-cylinder-cooktop ( 2kg )

The Franchisee charges delivery charges with a maximum capping of Rs 100 /= . Typically Franchisees operate in a radius of maximum 7 km as beyond this distance the delivery charges and the services would get affected .

You can ask the franchisee the reason for charging more and also log-in your complaint in our website online enquiry under complaint section .

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