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SV original copy is to be handed to the Franchisee at the time of termination for getting the refund.

If you have the details of your SV, you can contact SUPERGAS customer service of your concern region for further process of termination and if you don't have the SV details then you are unable to surrender your cylinder.

For shifting to a new city , the existing connection is to be terminated and a new connection is to be taken at the new location .

You can request for a change of franchisee to the existing franchisee with a copy to SUPERGAS so that documents can be aligned to the new franchisee.

No. Regulator is on sale basis. Thus at the time of termination, you don't have to return the regulator.

Before taking supply from Franchisee B , you need to intimate Franchisee A & SUPERGAS ; if it has been concurred /approved by them ; then in that case , you can surrender the cylinder at Franchisee B . In case it has not been approved or intimated , then you have to surrender your connection to Franchisee A .

Franchisees issue a Termination Voucher at the time of termination.

In case of leakage , please follow the basic safety guidelines and intimate your Franchisee . You must take the help of Fire Brigade if it's not controllable.

In case of leakage , please follow the basic safety guidelines and intimate your Franchisee . You must take the help of Fire Brigade if it's not controllable.

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