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Support that made the difference: What happened when Ralco chose SUPERGAS

100%

Improved 

o 
 Order Automation Operational Efficiency Safety Incidents 
 Switching to Reliability is Just One Call Away 

About Customer

Preheating

About Customer

Since 2011, Ralco Extrusion has been crafting premium aluminum products - from ingots and billets to profiles and extruded sections. Their high-performance furnaces, worked tirelessly, fueled by LPG for continuous billet heating.

“When fuel supply becomes unpredictable, our entire production schedule suffers.”

The team was juggling two significant concerns simultaneously. First, the inconsistent fuel supply, creating hiccups in production schedules. Second, safety issues with their current fuel system were becoming increasingly worrisome.

Making matters more complex, Ralco was planning a major expansion of their operations, a move that would require even more reliable energy.

So, how could they address these challenges while preparing for significant growth?

LPG Solution Offered

Ralco Extrusion's LPG Transformation

The production floor at Ralco Extrusion was a hub of activity, but not always for the right reasons. 

“These challenges forced us to spend more time managing our gas supply than our actual business.”

Adding to unreliable LPG deliveries disrupting operations, there are multiple challenges like:

  • Unprofessional communication
  • Technical delays
  • LPG yard posed serious safety concerns
  • Maintenance requests were unanswered for days
  • Extra cylinder lying around the yard

For Ralco, many problems found one solution: SUPERGAS

The Solution Delivered:

The team quickly implemented a comprehensive LPG solution tailored to specific technical and operational needs.

  • 12 x 450 KG Maxima LPG manifold installation
  • Electronic Auto Changeover Device (EACD) with SMS alert capabilities
  • Auto Changeover Device with SMS alert capabilities
  • Control panel for advanced monitoring and user-friendly operations
  • Direct fuel supply with no third-party intervention
  • SG Care App for order management and real-time notifications
  • Periodic preventive maintenance and safety audits. 

Want to know more about other energy saving solutions offered by SUPERGAS?

Operational Outcome

The result of switching to SUPERGAS?

From unreliability to optimised operations, Ralco transformed their operations after switching to SUPERGAS. They now enjoy:

  • 100% production uptime due to reliable direct gas distribution.
  • Automation of order placement with EACD+ and SG Care App
  • New manifold system improved fuel efficiency
  • 24/7 available dedicated technical support

What truly sealed the partnership was SUPERGAS's scalable infrastructure, ensuring they're ready for planned expansions without running out of gas.

Why Choose Us

The SUPERGAS Promise: Always by Your Side

Our story isn't just about delivering fuel, it's about being there whenever you need us, before they impact your business. This commitment drives our continuous innovation, from smarter delivery systems to more efficient fuel solutions, all designed with your growth in mind. 

We offer a suite of comprehensive solutions:

  1. SUPERGAS Care App for seamless ordering
  2. Regular safety audits and preventive maintenance checks
  3. Customized safety training programs for your team
  4. Flexible Build-Own-Maintain infrastructure models
  5. Energy optimization solutions that reduce consumption and costs
  6. Dedicated support teams available 24/7 for emergency assistance
Maxima 450kg LPG Cylinder

We take care of supply, safety and support, while you take care of your business. 

Reach out today and discover why thousands of businesses trust us to fuel their operations.

If you want to experience SUPERGAS difference Contact us @9121177930 or industrialsupport@supergas.com

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